The Strada Way
Quality, value, image and conduct mean everything at Strada. So here are a few things you need to feel comfortable with before joining us.
We ask you to be flexible when it comes to your hours and duties and sometimes, your location. The more flexible you are, the better. You also need to be punctual.
We love individuality as much as we love teamwork. Everyone here pulls together as a team. Working for each other, as well as with each other, is what success with Strada is all about.
The customer always comes first, so you must always be polite, efficient and helpful, no matter how your day is going. If you are serving friends or relatives, it’s important that you treat them as you would any other customer – no favours, no discounts, no behind-the-scenes tours.
This is vital in our business. Your hair, face, hands and body must be clean, your nails well scrubbed and manicured and unvarnished, your appearance smart and well groomed. We don’t normally accept facial jewellery or unusual hairstyles. Long hair should be tied up or back. We may also ask you to cover up any visible tattoos.
Your role may mean wearing a uniform. If so, it’s your responsibility to make sure it’s clean, ironed and in good repair at the start of every shift. If you don’t have to wear a uniform you still need to start your shift in smart, clean and ironed clothes.
If you are successful with this application, we’ll give you a contract of employment and an employee handbook on your first day. Everything you need to know about the policies and procedures relating to your employment with Strada and Tragus will be in these.